Edukate Blog

Artificial Intelligence and the Future of HR

The future of HR management lies in the hands of artificial intelligence.

Benefits platforms that adapt to employees’ needs and smarter schedules will be the norm.

Unfortunately, the push for technology may only bring progress to some. Many are still relying on paper documents and old-school management techniques.

Are HR managers ready for the rise of artificial intelligence?

Artificial Intelligence

The bulk of HR budgets over the next few years will likely be directed to AI tools.

While futuristic ideas are still decades away, some artificial intelligence tools are much closer. Tools for scheduling, payroll, and benefits administration are right around the corner.

Reducing the burden of benefits administration and the physical act of setting schedules for hourly workers can let managers focus on making more macro-level decisions at their businesses.

Current Trends

In 2018, American businesses already have AI working for them.

Employees at a meet and greet before a meeting.

AI is helping to eliminate personal biases during the hiring process. It’s helping create neutral questions and filtering resume content. It’s doing it without the impact of race, gender, or personal information.

AI can help employers find superb candidates without the potential for interference.

AI is also helping employers onboard employees faster by answering FAQs and enrolling in benefits.

Paper Trails

While all of the moves to artificial intelligence have helped businesses accomplish more, they may be isolating the managers actually overseeing the systems.

For many businesses, paper documentation is still prominent and a mixture of physical and digital documentation is common.

Smartphones and iPads scattered on a desk.

Paper records are sometimes easier to complete and easier to keep track of in a busy office and are accessible even in the event of a data breach or a power outage.

While technologists have proven the value of technology solutions, old-school tech still plays a big role in how businesses are being run and bridging that gap may prove tougher than originally thought.

Organizations of all sizes are grappling with introducing robust technological solutions into the workplace to help them make smarter hiring decisions and better managing employees’ benefits, but making the leap may still be a few years off.

Although employers are currently using artificial intelligence to make some decisions, it’s hard to completely part from physical documentation.

Even as the rise of artificial intelligence accelerates, the next few years will likely still mean a balance between the future and more traditional management techniques for organizations in all industries.

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